The "Queues app: barge/whisper/monitor/takeover" feature in Teams Phone helps team leads and supervisors manage and coach agents effectively. This feature allows supervisors to:
The updated Teams desktop app supporting all account types is now available, joining our mobile apps on Android and Apple. If you already have Teams on desktop, your app will automatically update. You can also download the app today here.
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This feature lets organizers make changes to the group of moderators at any time, before or during the event, and it is available to all users organizing a town hall or webinar, regardless of license.
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Resize Teams panes: adjust the size of your Teams panes to prioritize what is currently most important to you, and Teams' fluid experience will instantly adapt to fit the new layout.
With multiple camera views, you can follow all the action in the room and manually switch between different views as desired. This feature requires a Teams Rooms Pro license. Learn more.
This feature provides flexibility for frontline workers, enabling them to pick up shifts at different locations that suit their schedules. By optimizing staffing and improving customer satisfaction, this feature ensures that businesses are always fully staffed and ready to serve
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This new, bar com jogo ao vivo goiania highly requested feature enables sign-in with the scan of a unique QR code and entry of a personal PIN number, significantly decreasing time to log in without affecting security. Learn more about QR code authentication and how to enable it.
Use AI to facilitate seamless call transfers. When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically create AI notes for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.
Keyboard shortcuts help you work efficiently without lifting your hands from the keyboard. Now you can apply the same shortcuts you are accustomed to from other chat and meeting applications to Teams.
Microsoft Teams has transformed the way we connect and collaborate at work and in our lives. To date, there have been two Teams apps on Windows 11 – one for work or education and another for personal use.
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